details- installs aifp. open aifp quick progress bars run I guess one for aircraft and one for airports at this point the window is there but cannot click on anything and top title bar is dimmed out. To close it all he can do is task mgr find aifp and end task.
I did ask him to download another app which installs like aifp, perhaps dxtbmp, or convimx etc. to see if this now happens to other items he tries to install. He hasn't replied about my question, yet.
He loves to get old fs9 type sceneries (and I don't think he pays attention to the sceneries if they contain fs9 traffic files or not)
Then I have to convert these fs9 sceneries to P3D style in MCX.
So a mutual friend of ours suggested to search for fs9 traffic files and delete or convert with aifp. So he is trying that. This is where he found that after the install, the title bar of aifp is dimmed out, and he can't do anything with it. This is when I sent my copy of aifp along with the zip of it. I had him delete any and all aifp installs, folders etc THEN install what I sent him. He gets the same results. ERGO- I am thinking that he messed up something on his computer, which now does not allow him to open newly install apps. (dang- I hate that .... 'app') hahaha
I opened my aifp config and I see aifp needs .Net Framework v4 or the like. I asked him to see if he has that on his machine still. no answer yet. thanx Doug and Tom for looking into this. BTW- Twice I had to show him how to turn back on his missing opening screen in p3d. told him to click on 'show on start up' Another time he accidentally deleted his main plane... the F35. p3d had a cow and would not open. Our mutual friend or I had to send a copy which he reinstalled and all was well.
He's a great guy, really. ex Navy pilot, has tons of fascinating info and stories. He's just having trouble with these installs. I think he does have access to someone in his area who makes house calls. He might have to do that.