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ADE Can't add or create thumbnails on LOM (Library Object Manager)

Leo2789

Resource contributor
Messages
222
Country
portugal
Hello!

I jus came across this weird situation which I've never encountered before, where ADE won't let me add a thumbnail to a new library object be it via 'Find' or 'Capture'.
If I try to 'find' and select one from my thumbs folder I get an error saying it wasn't able to load the image (that image was used as a thumbnail before). If I try to capture one, I select what I want on my screen with the rubber band, but as soon as I release it, instead of getting my thumbnail loaded it just freezes the square selection, after which if I press enter I get a message saying "A generic error occurred in GDI+".
In both cases the thumbnail does show up in the small window in the LOM, but if I save and reopen it is gone :(
Anyone knows what's up with this and/or how to fix it?

Thank you
 
Is ADE located in any Program Files folder? Sounds like a permissions issue to me.
 
Is ADE located in any Program Files folder? Sounds like a permissions issue to me.
Hello Tom!

It is not, I installed it on my Desktop, and I suspected that as well so I un-ticked the option which said "Read only" in the folder's properties but the issue persists! Although it wasn't exactly ticked, but a filled blue square which I think means a mix of read only and read & write folders within that folder? Windows 7 btw.
 
Anyone got any idea how to help me? I'm still having this issue despite reviewing all permissions properties in the ADE folder and I have every permission set for my user :/
 
Please confirm what version of ADE you are using
 
It appears that I have fixed it!! I re-installed my whole Windows 7 system about a month ago, and so I started thinking if anything was different from what it used to be, and although I couldn't think of anything (as I had copied most if not all settings and preferences files from all my FS related apps from a backup of my previous install) a weird thing happened yesterday when I was fiddling around with a custom ground poly, in that my AntiVirus initially prevented me from creating one because it 'locked' some files (thinking it was malicious software making changes in ADEs folder I presume :rolleyes:); that issue was promptly solved by selecting 'adding an exception' in the AV dialogue window. However after a good night's sleep that got me thinking that maybe it is my AV who's also preventing me from creating new thumbs which would make this indeed a permissions issue as Tom suggested, just not a 'regular' one. I made my entire ADE installation folder an exception from my AV's scanning and etc measures and I can now create and save thumbs with no issue just like before!
The weird thing is that I have the exact same AV program that I did before but I never had any of these issues before, and I don't recall ever adding my ADE folder to my AVs list of exceptions in my previous install :scratchch
I feel like sometimes AVs are just as intrusive and annoying as most of the viruses they protect you against :rolleyes:
Anyways problem solved! Thanks to both of you who chimed in!

Cheers
 
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