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Just taking a shot - P3D V6 hangs at startup before splash screen

A

AlRose4609

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5
Country
us-texas
Processor - Intel i9-13900KF processor
Ram - 96.0 GB
Graphics - NVIDIA GeForce RTX 4090
Disc Storage - 5 x 2TB SSD devices - Operating System on (C) drive. P3D V5 on (D) drive. P3D V6 on (E) drive
Operating System - Windows 11 Professional (64bit) at version 22H2 level (as of 11/28/2023. NVIDIA Drivers current to same level as Windows. 2023-10 update installed (KB4023057). Cumulative update for .NET installed (KB5031225).
Image


Drive for V6 "E" is "clean" with no residual P3D data/files
Windows drive "C" is clean with no residual P3D data/files
P3D V6 downloaded from LM website and installed via "Setup" with no issues reported.

P3D V6 executable verified/confirmed to be running as "Administrator"

After Start of P3D V6, Task Manager shows P3D using 0% CPU, with memory use Varying between 75.9 MB and 81.2 MB

https://www.dropbox.com/scl/fi/zhb8v05j ... 9xmwb&dl=0

No "SPLASH" Screen or prompts appear for Prepar3D V6

This condition persists for at least 20 hours with no change.

***NOTE*** Same conditions are present with the installation of V5 on the "D" drive.

It would appear there is some condition preventing the software from completing the initialization?
 
Internet security/anti-virus software? Like many people, I have both v5 and v6 on the same drive with no problems.

Ahhh - when you downloaded the packages, did you right-click | properties | check 'unblock' and then OK out? If the package stilll has the 'blocked' marker on it, dear old Windows has given you a partial installation and 'neglected' to tell you that it has done so.
 
One more try to clarify my issue:

This is a "Clean" install of Prepar3d V6, into a "Fresh" Windows 11 Professional 64-bit system.

Following install of Windows 11, Graphics Drivers have been updated

The download came from LM's download site and was run with full Administrator Privileges. There is NO additional Security System on my system.

There are NO ADDON's or other modifications to the LM software (no scenery, aircraft, etc.).

Upon the initial start of P3D V6, task manager shows a 0% CPU use, as well as between 85 and 91 mb of memory used (task manager reveals total memory utilization of 10% (Speccy shows 96.0 GB of physical RAM on system). P3D persists in this state/condition indefinitely (So far, I've watched it sit there for over 24 hours.


Other programs start and run fine, even with P3D in this "Stalled" state.


Specifications are:

Prepar3D version: 6.0.36 ( 6.0.34 with update to 6.0.36 applied)

Operating system Windows 11 Professional 64-bit at maintenance level 23H2 (KB5032288)

Security Software Installed - NONE (NO NORTON, MCAFEE, etc.)

All add-ons installed (applications, scenery, vehicles, etc.) NONE

Hardware (graphics card, CPU, RAM, displays, etc.) Nvidia GeForce RTX 4090, Driver level 546.29, total available Graphics 736.30 MB, Dedicated Video memory 24654 MB GDDR6X, Displays ViewSonic 22" monitors, arrayed via Surround into 1 - 5760x1080 and 1 - 1920x1080
(Note --- This configuration of monitors functions on other V6 installations)

GPU driver version 546.29

Changes made to your system – overclocking, graphics accelerators (NVIDIA Inspector), debuggers - NO MODIFICATIONS

Changes to the default Prepar3D's settings or configuration files - NO CHANGES - This is the initial startup of this installation

This condition occurs prior to seeing any initialization/Scenario screes from P3D. It would seem the software is "Waiting" for a resource/process, and will no proceed until it's satisfied.

Help to assist me in determining what P3D is waiting for would be of immense assistance.

Thanks for not piling on and contaminating the thread with spurious responses (I've already been through the gamut of "Run as Administrator", "Turn off the scenery", "Disable the addons" responses from those who didn't bother to read the post (Come to think of it, if you didn't read the post to get here, you probably will respond as stated).

Regards
Al
 
Hi Al, you say you have no security software installed. Are we to take it from that that you've disabled Windows Security? Not that you should have to - I have a very similar installation to you (although my computer is AMD-based) and I've had no problems that could shed a light on yours. My one thought is that I installed v6 on Win 11 Pro when it was still on 22H2 and it's possible that something changed in the meantime for new installations.

However, I've seen posts over at LM that suggest P3D (not just v6) sometimes has an issue with certain drives, and it may be worth trying an install on a new, clean SSD. I have no information on why that may be the case, but it does seem to have worked for others.
 
I’m away from a computer just now Al, and won’t be back on until this evening UK time. However, there was one thread just a few below yours at the LM forums that came up with this a page or two in.
 
Hi Al - the post that reports success (but not any resolution of why the problem existed in the first place) is here. The thread leading up to that sounds very similar to your story and is worth a read just for background. As I say, there isn't an explanation of what's going on, and I can't say I've seen a credible one anywhere, but the new drive seems to provide a solution. I know you have a separate drive for each P3D installation, but another SSD is a relatively cheap solution - if it works!

Edit: that said, following through that thread its suggests that a manual rather than automatic update of Windows did resolve the situation for at least one user, so that may be worth a try first.
 
Just in case... this is the main registry entry. Both Content and Scenery should be identical; your licence may vary.

p3dv6_reg_entry.jpg
 
This thread can be closed and/or deleted.

Problem diagnosed by Microsoft Windows support online (no charge).

Traced to registry entry contaminated by defective installation of latest release of FSDreamteam GSX software.

Microsoft support assisted in rectifying the problem.

No Further Action required or requested on this problem

Regards
Al
 
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