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Update feature?

marcgeerts

marcgeerts

Messages
23
Country
belgium
Hi Russel,

i can't seem to make the buil-in update feature working.Keep getting the same error message every time: ünable to connect to FSXPlanner server.Try again later.
Any suggestions?

Regards...Marc
 
Do you have any firewalls or other security applications that would prevent you from accessing port 8080?

-Russell
 
Hi Russel,

Even if I dizable the vista firewall I can't get connected.No other securityprog installed not even antivirus.Only other thing installed is windows defender which is for antispy adware.

Regards...Marc
 
Port 8080 needs to be open in order for the update feature to work. If, for whatever reason, you cannot have port 8080 open, then you will have to download the new version from the web, and uninstall the existing version and then install the new version.

-Russell
 
check for updates error message

Just started using fxs planner myself and i am getting the same error message. I am running Vista on on an AMD 2800+ with 1.5gb ram. I have just done some checking and see that port 8080 is listed as a HTTP: alternate (https://www.securetrust.com/resources/portsearch/port/8000/8499/) however numerous trogans and virus' attack that port. Can you reconfigue your ini to listen to a different port. My guess is that vista security center is blocking that port .

I do not have any problems connecting to the net with either firefox or IE
 
mfpage said:
Just started using fxs planner myself and i am getting the same error message. I am running Vista on on an AMD 2800+ with 1.5gb ram. I have just done some checking and see that port 8080 is listed as a HTTP: alternate (https://www.securetrust.com/resources/portsearch/port/8000/8499/) however numerous trogans and virus' attack that port. Can you reconfigue your ini to listen to a different port. My guess is that vista security center is blocking that port .

I do not have any problems connecting to the net with either firefox or IE
Click to expand...

I have tested this in Vista and have not had a problem. During these tests I did not turn off any of Vista's security features. My guess right now is that certain Vista installations may have different security features enabled, and perhaps some of them block port 8080, and our test machines are not running with those features enabled.

As for changing to a different port, unfortunately we can't do that as we have many different applications using this same update concept, and it would break all of them.

Therefore if you are experiencing problems with the update process the other alternative is to download the application again, and simply reinstall it.

-Russell
 
Just tried to use the update feature and got this error. I am running windows XP. How do I check if port 8080 is open?
 
Last edited:
sparker256 said:
Just tried to use the update feature and got this error. I am running windows XP. How do I check if port 8080 is open?
Click to expand...

By default it would be open. However, windows firewall could be blocking java from accessing the internet. If you are using windows firewall, you can check that by opening windows firewall (Start -> Control Panel -> (double click windows firewall). Assuming it is on, then click the Exceptions tab and make sure that all the checkboxes next to the Java names are ticked. If Java is not listed then you can try clicking the Add Program button and adding Java to the list from that.

If you have a different firewall, then you'd have to check that to see what it is blocking.

-Russell
 
rf360m said:
By default it would be open. However, windows firewall could be blocking java from accessing the internet. If you are using windows firewall, you can check that by opening windows firewall (Start -> Control Panel -> (double click windows firewall). Assuming it is on, then click the Exceptions tab and make sure that all the checkboxes next to the Java names are ticked. If Java is not listed then you can try clicking the Add Program button and adding Java to the list from that.

If you have a different firewall, then you'd have to check that to see what it is blocking.

-Russell
Click to expand...

I am using Norton Internet Security and even if I turn it off still get same error. My windows firewall is off as well.
 
just a thought ...


if you guys are connected to the net via a router you have to open 8080 in your router

regards

awe
 
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